Dito led the implementation of Google Security Operations for a non-profit educational support organization that connects schools, parents, students, and lenders to promote higher education. Dito continues to provide ongoing security services and support for the configuration, troubleshooting, and enablement training.
Challenge
The organization recently purchased Google SecOps (“Chronicle” at the time) and needed experienced support configuring their new environment via log source onboarding, troubleshooting, and rule importation.
They also desired ongoing enablement training so, long term, they could effectively and independently manage their own security operations and work to continuously improve their overall cybersecurity posture.
- Need for expert support in configuring the newly purchased Chronicle SecOps environment
- Requirements for log source onboarding, troubleshooting, and rule importation
- Necessity for comprehensive enablement training to ensure long-term, independent management of Chronicle
- Goal to improve overall cybersecurity posture through effective security operations
Solution
Dito implemented a comprehensive approach to address the customer’s needs:
- Chronicle / Google SecOps Configuration:
- Provisioned the Chronicle instance with Single Sign-On (SSO)
- Implemented role-based authorization with least privilege access
- Technical Implementation:
- Conducted hands-on technical working sessions to identify requirements
- Provided consultancy for log source onboarding and rule importation
- Troubleshot log feed errors and other log ingestion issues
- Knowledge Transfer and Enablement:
- Delivered targeted training sessions to empower their internal team
- Focused on developing skills for independent management of Chronicle
- Ongoing Support:
- Continued to provide post-deployment support for Chronicle
- Assisted with building out additional detection rules and response playbooks
Results
The successful implementation of Google SecOps has positioned the organization at the forefront of cybersecurity best practices in the non-profit education sector and gained tremendous value of partnering with an experienced Google SecOps services provider to navigate the complex security tool implementation, ensuring both technical success and organizational readiness for long-term management.
- Achieved independent operation and management of their Chronicle instance within weeks
- Significant improvement in overall cybersecurity posture
- Enhanced ability to create and manage detection rules and response playbooks
- Successful integration of Chronicle SecOps into organization’s security operations
Key Success Factors:
- Hands-on technical working sessions tailored to their specific needs
- Comprehensive troubleshooting support during implementation
- Focus on knowledge transfer and enablement for long-term independence
- Ongoing post-deployment support to ensure continued success
By leveraging Dito to support the implementation of Google Security Operations (Chronicle) and deliver enablement training, the customer has not only strengthened its current security operations but has also laid a strong foundation for continuous improvement in its cybersecurity posture.
