New Britain, CT, July 20, 2023 — The City of New Britain, Connecticut, has gone live with Google Workspace, marking a significant milestone in its journey towards modernizing internal systems and enhancing collaboration following a unanimous vote by the city council.  With the help of Dito, Google Cloud Premier Partner, the city completed a seamless migration of all the city’s departments from Microsoft Exchange 2016, delivering tangible benefits to city departments.

“Migrating the City’s technological systems over to Google Workspace was a critical step in modernizing our municipal processes and increasing efficiencies among City staff,” said Mayor Erin E. Stewart. “Using Google Workspace will help ensure all our City staff are best equipped to deliver the highest level of service possible to the residents of New Britain.” 

Since Workspace is a comprehensive, cloud-based productivity platform, “it will make City Hall operations much smoother,” Alderman Robert Smedley noted during the council meeting. “There’s an immense amount of tools,” Smedley continued, covering communication, collaboration, and document management, which “makes sharing information so much easier.”

The City of New Britain recognized the value of Google Workspace in helping streamline their operations and improve how they work.  As Acting Director of Support Services, Jon Delgadillo, explained, “it’s really going to provide a lot more options for our city personnel and move us to a different direction and help save money. Trying to be a fiscally responsible city, we felt that Google is the best option for the city to move forward,” Delgadillo added.

The collaboration with Dito, the Google Cloud Security Partner of the Year and a trusted Google Public Sector expert, proved instrumental in facilitating this migration and transition.   Leveraging their extensive expertise in helping organizations migrate to Google Cloud, Dito ensured a successful implementation and continues to provide valuable support for New Britain’s ongoing Smart City Initiative.

“I am pleased with the smooth migration over to Google Workspace that the City of New Britain experienced,” said Umair Ali, the IT Director for the City of New Britain. “The transition to Google Workspace allows city personnel to embrace many powerful tools that facilitate communication, collaboration, and document management.”

Ken Cutroneo, Senior Public Sector Account Executive at Dito, shared his enthusiasm for the partnership, saying, “This is exactly the kind of collaboration we strive for.  Helping communities improve how they operate, modernize their technologies, and save money is why we started our Public Sector practice.  We’re thrilled to be supporting the City of New Britain as it continues to embrace innovative solutions from Google Cloud.”

New Britain’s commitment to technological innovation is well-aligned with its reputation as the “Hardware City” and its thriving commercial core.  By embracing Google Workspace, the city strengthens its position as a forward-thinking community dedicated to modernizing technologies, enhancing operational efficiency, and ultimately delivering cost savings. With the ongoing support of Dito, the city is now better equipped to serve its residents, fostering a more connected and productive workforce.